Our treatment programme guarantees.
Because Japanese knotweed is known to take time to control, clients, home buyers and mortgage lenders all need the reassurance of bespoke Japanese knotweed guarantees that cover the treatment programme. Because we have the right accreditations, PBA Solutions can provide services and products that meet all these demands.
5 or 10 Year Insurance Backed Guarantee (IBG)
Our IBG covers customers against the unlikely reoccurrence of Japanese knotweed once we have formally confirmed that a treatment and monitoring contract is complete. Furthermore, this product will pay for an alternative PCA (Property Care Association) accredited company to complete the work, as contracted, in the unlikely event that PBA Solutions cannot.
PBA Solutions uses an IBG that is bespoke to invasive weed infestations, provided by Accelerant Insurance UK (formerly GPI) (Guarantee Protection Insurance). The policy was developed through extensive talks and consultations organised by the PCA along with the RICS and the Council of Mortgage Lenders, whilst listening to the input from industry specialists including PBA Solutions. The result of this collaboration was a product which was designed from the outset to provide the highest level of cover, aimed squarely at knotweed-related property issues.
As part of our quality assurance procedure, Accelerant Insurance UK, as our insurance backing provider, reviews every Knotweed Management Plan prior to issuing the IBG. This means that problems are far less likely to occur down the line and enables PBA Solutions to provide high quality guarantees at very competitive prices for all of our customers.
A Point of Caution
There are, of course, imitators. They offer expensive products sometimes from well known high street insurers but never bespoke to purpose. An IBG is simply to protect the consumer if things go wrong with the specialist contractor. If a policy is expensive it is because the insurer knows the contractor and their work will be high risk. Because PCA accredited specialists are vetted independently, our provider knows the risk is low, leading to great value insurance backing.
Additional Protection through Escrow
Our treatment programmes are protected once complete through our IBG. But that’s not the end of the story. For the consumer, the riskiest part is during the treatment programme; what if the contractor goes out of business, or cannot fulfil their obligations for some other reason? With PBA Solutions you’re covered here too when you use our Escrow account facility.
Escrow accounts are bonded, which means that they can only be used for one purpose, in this case, the treatment programme. Lenders prefer to minimize their risks and, by funding the treatments up front, you are doing just that. Lenders also know that the funds cannot be paid out of the account without the account holder’s permission, so the contractor can’t walk off with the money.
Better still, our Escrow comes with a warranty that protects our clients by including contract cover during the treatment programme. Along with third party dispute resolution and a charitable donation made on your behalf, using the Escrow facility gives you the highest level of protection available – you’re covered the whole way.
Cost Effective Japanese Knotweed Guarantees
The PBA Solutions standard two year company guarantee is offered on all contract treatment programs and does not have to be insurance backed.
Our Promise to You
We will always re-inspect a property upon a guarantee claim being made (subject to terms).
RESPONSIVE TRUSTMARK COMPANY
We will rectify, without delay, any valid claim of faulty workmanship or faulty materials used as part of a treatment programme.
2 YEARS ACTIVE MONITORING (POST-TREATMENT)
All of our IBG covered programmes come with two years of post-treatment monitoring for added peace of mind.
Using our Escrow bank facility provides immediate warranty cover – that means you have peace of mind from the moment work begins.
The new owner can take over the policy and normally without charge.
Wherever you live in the UK please feel free to call us on 0203 174 2187 or 01202 816134 to find out more about Insurance Backed Guarantees related to Japanese knotweed treatments or removal with PBA Solutions. Alternatively, you can email us at email@example.com and we will get back to you promptly.